Xbox One - Diagnose Service View larger

Diagnose Service

Xbox One fault diagnose service

If you cannot find your fault in the common faults we have on our website or are unsure as to what is actually faulty with your console, then please select this option.

Our engineers will examine your console to diagnose the problem.

Then telephone you with a repair price.

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Customer ratings and reviews

(5/5)
1 rating(s) - 1 review(s)
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    We dont charge for the diagnose service, the only costs you would incur are the shipping costs.

Reviews

By (Fleet, United Kingdom) on 21 Aug. 2015 (Diagnose Service) :
(5/5

Xbox One Fault

My Xbox One was not starting up beyond the green screen. I called Console wizard who suggested I should send my Xbox in for a free diagnosis. I called on the Monday, it was collected the same day, they called on Tuesday to say it was a hard drive fault as expected and my Xbox was returned on the Wednesday. Great service, nice guys and very quick turnaround.

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