Laser Fault - Open Tray Error View larger

Xbox 360 - Laser/Open Tray Error

Xbox 360 - Laser Tray error (not reading disks) repair service

Symptoms can be

  • Games not loading 
  • Open Tray Errror display on screen when a game is inserted in the drive
  • An error message "Dirty disk" is displayed on the screen.
These are all common symptoms of a faulty laser.

All repairs are covered by a three month warranty.

More details

£ 30.00

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Customer ratings and reviews

3 rating(s) - 3 review(s)
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    This fault is due to the laser in the DVD drive failing

    We can repair this fault under our fixed price repair fee.

    We will replace the faulty laser unit with a brand new Manufacturers original laser.

    This is like fitting a brand new DVD drive at a fraction of the cost of replacing the whole drive.

    We also give your console a full service

    All our repairs are covered with a three month warranty for the same fault for your peace of mind.


By (Newport, United Kingdom) on 23 Sept. 2015 (Xbox 360 - Laser/Open Tray Error) :

Game disc fails to read.

My old but faithful Xbox 360 had in recent weeks developed a fault which ment that no matter what I did it would not read the game disc or DVD for that matter. I had trawled the Internet for answers but none of the free methods worked. After finding Console Wizard, I took the opportunity to ring and check if the fault was as suspected and then placed the order with me paying the posting the console out and 48hr delivery on return. This is a mistake for me because the postage cost they charge is better than proffered by the Post office so take the deal for collection and return its better value. The item was delivered back within 4 working days fully working. Very impressive and I'm not easy to impress. for the money £35= postage its brilliant.

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By (Kent, United Kingdom) on 08 Nov. 2014 (Xbox 360 - Laser/Open Tray Error) :

Open tray error closed!

I spoke with them on the phone before sending my console away as I wasn't sure weather it was worth just buying a new one. They were very helpful and clear about their service so I sent if off on a Wednesday and it was back to me by the following Monday good as new. Console Wizard also keep you constantly updated with emails, excellent customer service a very quick procedure and highly recommended. I would definitely advise a friend to use Console Wizard before buying a new one.

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By (Leicester, United Kingdom) on 18 May 2014 (Xbox 360 - Laser/Open Tray Error) :

A Console Saver!

This 'Open Tray' error happened to me about 2 years ago, I wish I had been aware of Console Wizard then as it cost me £65 to get it repaired & it took about 10 days all told. This time I used CW when the same issue happened, it only cost me £46 & took 6 days, Great Service, Great Prices, next time I have an issue I will be going to Console Wizard, Many Thanks to all Staff! Very Highly Recommended.

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